Colombia
+57 ·
7 operators
Colombia has around 80 million mobile subscriptions across three operators: Claro (América Móvil, market leader), Movistar (Telefónica), and Tigo Une (EPM/Millicom joint venture), with newer entrants like WOM Colombia. Prepaid plans dominate, and USSD is commonly used for daily recharge, balance enquiries, and data bundle subscriptions.
Mobile Operators · USSD Quick Reference
Claro
★★★ Verified
8 codes total
*611#
Self-service menu (option 1 for balance)
*595#
Check own number
*258#
Borrow balance
*611
Customer service IVR menu
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Movistar
★★★ Verified
4 codes total
*611#
Balance menu (option 3)
611
SMS "SALDO" to 611 for balance
#611
Mobile customer service
01 8000 910 909
Business customer service
Tigo
★★★ Verified
3 codes total
*10#
Check balance and expiration
*11*PIN#
Recharge with PIN code
*600
Recharge service
Wom
★★★ Verified
2 codes total
*888#
WOM main menu - activate packages
*888
WOM voice menu
ETB
★★★ Verified
2 codes total
*77#
Check balance
*701
Voice balance check
Virgin-Mobile
★★★ Verified
5 codes total
*10#
Check balance
*913#
Check own number
*111#
Service menu
*111
Customer service
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Exito
★★★ Verified
5 codes total
*3333#
Check balance (option 1)
*255*4#
Check own number
*999
Customer service from Movil Exito mobile
01 8000 51 7677
Customer service from any phone
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