Claro
Colombia
★★★ Verified
Customer:
*611
Claro Colombia (formerly Comcel, renamed after 2013 merger) is Colombia's largest mobile operator, owned by América Móvil (Carlos Slim). **Around 50% market share — #1 with widest national coverage** (strong 2G/3G). Provides 4G/5G (commercially launched February 2024). USSD *103# for balance, *611# alternative, *123 voicemail, *595# for SIM number. Mi Claro app for self-service.
USSD codes by category
8 codesBalance Enquiry 1 codes ▾
*611#
Self-service menu (option 1 for balance)
My Number 2 codes ▾
*595#
Check own number
*101#
Check own number (alternative)
Recharge & Transfer 1 codes ▾
*258#
Borrow balance
Customer Service 4 codes ▾
*611
Customer service IVR menu
311 200 0000
WhatsApp 24/7 customer service
01 8000 341 818
Customer service from any phone
#400
Home services customer service